Privacy Policy

1. Information We Collect

We collect personal data only when you voluntarily submit it to us through our Contact Us form. This includes:

• Your name
• Your email address
• The subject of your message
• The content of your message

We do not require account registration, and we do not collect any personal data through browsing, tracking, or automated means.

2. Cookies and Tracking

This Website does not use cookies or any tracking or analytics technologies. We do not track your browsing behavior, and no data is collected from you simply by visiting our pages.

Should this change in the future (for example, if we add analytics tools), this Privacy Policy will be updated accordingly, and where required, a cookie consent notice will be displayed.

3. How We Use Your Information

The information you submit through our Contact Us form is used solely to:

• Respond to your inquiry or message
• Communicate with you about our products and services, where relevant to your inquiry

We do not use your information for any other purpose, and we do not use it for automated decision-making or profiling.

4. How Your Information Is Processed

When you submit the Contact Us form, your information is processed through Web3Forms, a third-party form-processing service that forwards your submission to our email inbox.

• Web3Forms does not permanently store your form submission.
• Web3Forms may retain limited server logs containing personal data for a short period for security and operational purposes, which are periodically deleted.
• You can review Web3Forms' own privacy practices at their website.

Once your message reaches our email inbox, it is retained by us as described in Section 6 below.

5. Product and Catalog Data

Our Website displays product and category information (such as vegetables, machinery, and food grains categories) stored in our database. This catalog data relates to our business offerings only and does not contain any personal data about you or other Website visitors.

6. Data Retention

We retain the information submitted through our Contact Us form only for as long as necessary to respond to and manage your inquiry, or as otherwise required by law. You may request earlier deletion of your information at any time by contacting us using the details in Section 9.

7. Data Security

We take reasonable technical and organizational measures to protect the personal data we receive from unauthorized access, disclosure, alteration, or loss. Our Website is hosted on secure infrastructure, and our third-party form processor (Web3Forms) encrypts data in transit.

8. Your Rights

Under the UAE PDPL, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data ("right to be forgotten")
• Withdraw consent to the processing of your data at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

11. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.